Return & Refund Policy for Four Points Wellness Supplements

Four Points Wellness is committed to your satisfaction with our  supplements. We encourage you to carefully review this policy before making a purchase.

Returns:

• Unopened Products: You may return unopened and undamaged products within 30 days of purchase for a full refund. Please contact us before initiating a return for instructions and a return authorization number.
• Opened Products: Opened products are non-returnable due to potential health and safety concerns.
• Defective Products: If you receive a product that appears damaged or defective upon arrival, please contact us immediately within 7 days of receipt. We will arrange for a replacement or a full refund at our discretion.
• Shipping: You are responsible for return shipping costs unless the product is defective. We recommend using a trackable shipping method and insuring your return package.

Refunds:

• Refunds will be issued to the original payment method used within 5-7 business days of receiving and inspecting your return.
• Shipping costs (original and return) are non-refundable unless the product is defective.
• Restocking fees may apply at our discretion on certain returns.

Exceptions:

• We reserve the right to refuse returns that do not comply with our policy or that show signs of tampering or misuse.

Contact Us:

For any questions regarding our return and refund policy, please contact us via email at clinicalsupport@fourpointswellness.org or by phone at (817) 646-7433.

Four Points Wellness Supplements Shipping Policy

Delivery & Processing:

• Orders are typically processed and shipped within 2 days of placing order, excluding weekends and holidays. This timeframe may vary depending on product availability and order volume.
• You will receive a confirmation email with tracking information once your order ships.
• Shipping costs are calculated at checkout and are based on your selected shipping method, order weight, and destination.

Shipping Methods:

• We offer a variety of shipping methods to fit your needs and budget. These methods may include:
  • Standard Ground: Delivery within [Number] business days (most economical option).
  • Expedited: Delivery within [Number] business days (additional cost).
  • Overnight: Delivery by next business day (additional cost).
• Please note that estimated delivery times are not guaranteed and may be affected by factors beyond our control, such as weather or carrier delays.

International Shipping:

• We currently do not offer international shipping.

Shipping Costs:

• You are responsible for all shipping costs, including original and return shipping.
• Shipping costs are non-refundable unless we ship an incorrect or damaged product.

Returns & Exchanges:

• Please refer to our separate Return & Refund Policy for information on returning or exchanging your order.

Lost or Damaged Packages:

• We are not responsible for lost or damaged packages once they are shipped.
• If you believe your package is lost or damaged, please contact the shipping carrier directly.

Contact Us:

For any questions regarding our shipping policy, please contact us via email at clinicalsupport@fourpointswelness.org or by phone at (817) 646-7433.